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Samriddhi Plan FAQ

What is myDigiGold Samriddhi Plan?

myDigiGold Samriddhi Plan is a Systematic Purchase Plan offered by Senco Gold and Diamonds. It allows the customer to systematically purchase gold on a digital platform in small quantities at fixed intervals. This in turn, becomes an affordable proposition for the customers to buy gold, yet not impacting substantially on their financial commitments.

How does myDigiGold Samriddhi Plan work?

In myDigiGold Samriddhi Plan, customers can set a specific amount and frequency at which they want to buy gold digitally. The platform will deduct the specified amount from their bank account at daily/weekly/monthly intervals on a specified date this will be done as per the regular ECS mandate norms. The digitally purchased gold is stored in a Custodian Vault on account of the customer and can be redeemed as physical gold or sold for cash later.

Is myDigiGold Samriddhi Plan safe?

Buying gold digitally through a SPP is considered safe as it eliminates the risk of storing physical gold. However, it's essential to choose a reliable and trustworthy platform that provides secure storage and transparent pricing. MydigiGold provides 100% secure service to its customers.

How can I buy myDigiGold Samriddhi Plan?

To buy myDigiGold Samriddhi Plan, you need to first register yourself in myDigiGold with your mobile number, which is linked with your bank account. Then, complete the necessary KYC (Know Your Customer) process. Once your account is set up, you can start buying gold digitally through the SPP by setting up a desired amount and frequency of payment.

What are the advantages of myDigiGold Samriddhi Plan?

Some advantages of myDigiGold Samriddhi Plan include: - Profitability: You can start with a small purchase and let it gradually increase over time. - Cost-effective: Buying in small amounts regularly helps in averaging the purchase price of gold. - Convenience: It eliminates the need for physical storage and allows easy redemption of gold anytime & anywhere, 24 X 7.

Can I redeem myDigiGold Samriddhi Plan at any time?

Yes, a consumer can redeem it anytime at sencogoldanddiamonds.com or across all 160+ Pan India Senco stores.

How to redeem myDigiGold Samriddhi plan?

You can redeem your accumulated gold after maturity by following the simple steps. 1. Place your redemption request for the value, you wish to redeem, 2. Get your redemption voucher code on your registered mobile number, instantly! 3. Visit any of the Senco stores of your choice with your redemption voucher or visit https://sencogoldanddiamonds.com/ to apply the voucher code at the cart page (Valid for 2 days). 4. Validate your redemption voucher code at the store or https://sencogoldanddiamonds.com/ cart page and get an instant OTP. 5. Share the OTP with the Cashier or on the https://sencogoldanddiamonds.com/ cart page, to purchase your product & you are good to go.

Are there any charges or fees associated with myDigiGold Samriddhi Plan?

No hidden charges are applicable in the plan.

Can I convert myDigiGold Samriddhi Plan into physical gold?

Yes, it is possible to convert your myDigiGold Samriddhi Plan into physical gold. myDigiGold offers the option to redeem your gold in the form of coins, bars, or jewellery.

Is there any minimum amount for myDigiGold Samriddhi Plan?

The minimum instalment value for myDigiGold Samriddhi Plan will depend on customer's chosen intervals. For daily SPP, the instalment amount is just ₹10.

Can I buy myDigiGold Samriddhi Plan through a SIP mutual fund account?

No, myDigiGold Samriddhi Plan is a separate plan and is not available through SIP mutual fund accounts.

Can I redeem my gold before the completion of the myDigiGold Samriddhi Plan tenure?

Yes, our digital platform allows customers to redeem their gold partially or fully before the completion of the myDigiGold Samriddhi Plan tenure.

Is there any lock-in period for myDigiGold Samriddhi Plan

Yes, it is upon the customer’s consent, one can set the lock-in period at the initial time of payment.

Can I set up multiple myDigiGold Samriddhi Plans?

Yes, customers can set up multiple myDigiGold Samriddhi Plans with different amounts, intervals and tenures. This provides flexibility in managing one’s gold according to one’s specific financial goals.

What, if I have a default payment?

In case one missed out on any of the scheduled ESC payment, the specific due payment shall stand as cancelled.

What are the different modes of payment available in myDigiGold Samriddhi Plan?

A customer can make his/her payment via cards and netbanking.

What are the banks available for myDigiGold Samriddhi Plan enrolment?

Please click on https://bit.ly/46JSikG to find the list of banks which are available for myDigiGold Samriddhi Plan enrolment.

When can I cancel my existing myDigiGold Samriddhi Plan?

One can request for an exit from his/her existing myDigiGold Samriddhi Plan by contacting the customer help desk. For daily/weekly/monthly SPP, it will be only upon the payment completion of the current date/week/month of the Systematic Purchase Plan (SPP) cycle. For e.g. If the customer has selected 15th of every month as his active SPP cycle, and the customer decides to exit the SPP on 10th of the cycle month, then the customer won’t be allowed to get an exit from the SPP as he/she needs to complete the SPP payment of the existing month to exit from the same. The same procedure follows for Daily and Weekly intervals.