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Gift FAQ

What is the Gift feature in My Digi Gold?

The Gift feature allows you to transfer a portion of your Digi Gold balance to someone else—friends, family, or loved ones—instantly and securely.

Who can I Gift Digi Gold to?

You can gift Digi Gold to anyone who has a valid mobile number or email ID. The recipient does not need to be a My Digi Gold customer in advance—they will be invited to enroll and claim the gold if they’re not registered.

Is there a minimum or maximum amount I can Gift?

- Minimum: 0.01 gram
- Maximum: Subject to your available Digi Gold balance or as per applicable KYC norms.

    How does it work?

- My Digi Gold Gifting is a feature that allows users to gift gold digitally to friends or family through the My Digi Gold platform. The sender can send a certain amount of his/her accumulated gold (in grams), which is then transferred to the recipient’s My Digi Gold account.

Here’s how it works:

  1. Log in to your My Digi Gold account.
  2. Go to the ‘Gift’ section.
  3. Select the ‘My Digi Gold Gift’ option
  4. Enter the recipient's details, the weight of gold, and an optional message.

Confirm the Gift via an OTP and Proceed

How does the recipient receive the gold?

The recipient receives a notification via SMS and/or email with instructions to claim their gifted gold. Once they accept it, the gold is added to their My Digi Gold wallet.

Is gifting Digi Gold safe and secure?

Absolutely. All transactions are end-to-end encrypted and logged for traceability. A digital invoice is generated for every gift transaction.

Can I cancel or edit a gift once it's sent?

Yes. Once a gift transfer transaction is confirmed, it can be cancelled until it’s acknowledged or accepted by the recipient.

Will I get a receipt or confirmation?

Yes. You will receive a digital confirmation along with a gift invoice, which will also be logged in your gift history section.

Are there any charges for using the Gift feature?

Currently, the gift feature is free of charge. However, this is subject to change based on platform policies.

Is there any lock-in period for accepting the Gold Gift?

Currently, the recipient should acknowledge or reject the Gold Gift within 48-72 hrs. Post that it would be expired and return it to the sender.